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NIT No. 07/2026-27(2nd call)

PANCHAYAT AND RURAL DEVELOPMENT › WBCADC(H.Q) › KOLKATA › ENGINEERING CELL- WBCADC

Public Grievance cell) Mrittika Bhavan (4th Floor) · North 24 Parganas, West Bengal 700064

Key dates

  1. Published

    15 Oct 2026, 10:00 AM IST

  2. Pre-bid meeting

    28 Oct 2026, 02:00 PM IST

    3rd Floor of Mrittika Bhavan, Plot no.-18/9 Block-, 3rd Floor-Mini Conferece Hall of Mrittika Bhavan, Plot no.-18/9 Block-

  3. Bid submission starts

    28 Oct 2026, 04:00 PM IST

  4. Document download ends

    17 Nov 2026, 06:30 PM IST

  5. Bid submission ends

  6. Bids open

    20 Nov 2026, 11:00 AM IST

Work description

Selection of agency for running Help Desk cum Call Centre Service (16x7 Public Grievance Help Desk) for Panchayats and Rural Development Department , Government of West Bengal

Tender documents

  • Tendernotice_1.pdfNIT · 208 KB
  • SOQ.pdfSOQ · 137 KB
  • BOQ_5184571.xlsBOQ · 317 KB
  • Bidding_Document.pdfBidding document · 879 KB
  • NIT.pdfNIT · 186 KB

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Tender details

Tender ID
2026_PRD_5079817_1
Reference no.
NIT No. 07/2026-27(2nd call)
Portal
West Bengal District eTenders
Tender type
Open Tender
Form of contract
Item Rate
Product category
Miscellaneous Services
Inviting authority
Deputy Secretary Public Grievance Cell, P and RD