Services
Selection of service provider for Upgradation of Call Center Solution and to provide, manage and maintain all necessary infrastructure components and services
Department of Power › Punjab State Power Corporation Limited › IT Organization › CS and IT Implementation
Ludhiana · Ludhiana, Punjab 141003
Key dates
Published
29 Sept 2026, 01:00 PM IST
Bid submission starts
29 Sept 2026, 02:00 PM IST
Document download ends
18 Nov 2026, 10:30 AM IST
Bid submission ends
Bids open
18 Nov 2026, 11:30 AM IST
Corrigenda (1)
Seen 06 Nov 2026, 03:43 PM IST · Other
Clarification regarding qty. of CTI Server
- Bid opening: 04 Nov 2026, 12:00 PM IST → 18 Nov 2026, 11:30 AM IST
- Document download end: 04 Nov 2026, 11:00 AM IST → 18 Nov 2026, 10:30 AM IST
- Bid submission end: 04 Nov 2026, 11:00 AM IST → 18 Nov 2026, 10:30 AM IST
Work description
Tender Enquiry for Selection of service provider for Upgradation of Call Center Solution and to provide, manage and maintain all necessary infrastructure components and services
Tender documents
- Tendernotice_1.pdfTender Notice for Selection of service provider for Upgradation of Call Center Solution and to provide, manage and maintain all necessary infrastructure components and services · 424 KB
- DNIT.pdfTender Specifications for Selection of service provider for Upgradation of Call Center Solution and to provide, manage and maintain all necessary infrastructure components and services · 1,075 KB
- BOQ_359223.xlsPrice Bid for RA · 319 KB
- AdditionalPriceBid.rarAdditional Price Bid · 13 KB
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Tender details
- Tender ID
- 2026_POWER_176419_1
- Reference no.
- 364/18/CSIT-2026
- Portal
- Punjab eProcurement
- Tender type
- Open Tender
- Form of contract
- Tender cum Auction
- Product category
- Miscellaneous Services
- Inviting authority
- Dy CE IT A and PM